“
“Hi John… I’m just giving you a call to see what your THOUGHTS might be since we spoke last about your [enter their problem here]… and to see if any questions may have come to mind?”
Notice you aren’t trying to get him to think about moving forward, possibly triggering resistance if he isn’t ready?
Instead you’re going BACK to the previous discussion you both had together.
BAN THE TERM ‘FOLLOW UP’ FROM YOUR TELEPHONE VOCABULARY